At Zourney.in, we aim to provide a seamless experience for our guests. Please review our refund policy for hotel bookings:
- Cancellations by Guests
- More than 20 days before check-in: Full refund minus a processing fee.
- 10 to 15 days before check-in: 50% refund.
- Less than 2 days before check-in: No refund.
- Cancellations by Hotel
If the hotel cannot accommodate the guest, we will offer an alternative or issue a full refund. - Non-Refundable Rates
Special non-refundable rates will not be refunded in case of cancellation, change, or no-show. - Early Departures
No refunds for early departures, unless the hotel is at fault or there are exceptional circumstances. - Refund Processing
Refunds will be processed within 10 working days and issued to the original payment method. - Force Majeure
In the case of force majeure (e.g., natural disasters, strikes), we will offer alternatives or partial refunds as per hotel policy.
For cancellations or inquiries, please contact us at [+91 7428427501].
PAYMENT POLICY
Booking Fee
- 30 or more days before departure: 25%
- Between 29 to 20 days before departure: 50%
- Between 19 to 16 days before departure: 100%
Cancellation Policy
Cancellation charges per person
- 30 or more days before departure: 25%
- Between 29 to 20 days before departure: 50%
- Between 19 to 16 days before departure: 100%
